Best 360 Feedback Software in Australia (2026)
Configurable 360 Feedback Surveys and Reports
Organisations invest in 360 feedback for many reasons.
Some want to support leadership development.
Others want to improve performance conversations.
Some need a simple employee feedback tool.
Increasingly, organisations are also looking for ways to assess workforce capability, measure organisational maturity, gather evidence for development planning and produce professional reports that support better decision-making.
The challenge is that not all 360 feedback platforms are designed for the same purpose.
Some are built around employee engagement.
Some form part of larger HR platforms.
Others are configurable assessment platforms that can support far more than traditional 360 feedback.
This guide compares several leading platforms used by Australian organisations and explains which situations they are best suited to.
Quick Comparison
| Best Suited For | Key Strengths | Capability Framework | |
| WorkPlan Insights360 | Workforce Capability | Configurable 360 surveys, 20+ question types with categories and subcategories, responses with point values, configurable or uses JSON code, configurable PDF reports, self-service configurable dashboards | Best suited to organisations wanting highly configurable workforce 360 feedback surveys |
| Culture Amp | Employee Experience | Engagement, performance, analytics | Less focused on configurable assessment design |
| ELMO | HR and Workforce Management | HR and payroll site | 360 feedback as part of performance reviews in an HR platform, fewer question types |
| Employment Hero | Small and medium business | HR, payroll and performance | Less flexible for specialist capability surveys, fewer question types |
What Should You Look for in 360 Feedback Software?
Many buying guides compare features.
A better approach is to think about how the software will actually be used.
Ask questions such as:
- Can we create our own competency frameworks?
- Can we customise questionnaires?
- Can we create different assessment types?
- Can managers create assessments?
- Can we produce professional branded reports?
- Can the same platform be used for capability assessments and employee surveys?
- Can we integrate it with our existing HR or learning system?
The answers often matter more than the number of built-in templates.
WorkPlan Insights360
Rather than being limited to 360 feedback, Insights360 is designed as a configurable workforce assessment platform.
That distinction is important.
The same platform can be used to create:
- 360-degree feedback
- leadership assessments
- workforce capability assessments
- competency reviews
- organisational maturity assessments
- governance assessments
- employee engagement surveys
- safety culture surveys
- knowledge assessments
- skills assessments
Organisations can define their own:
- competencies
- capability frameworks
- assessment scales
- questionnaires
- scoring models
- PDF reports
- branding
Instead of adapting organisational processes to fit the software, Insights360 allows organisations to configure assessments around their own frameworks.
For organisations already using an HR system or learning platform, Insights360 can also operate alongside existing systems rather than replacing them.
Culture Amp
Culture Amp is well known for employee engagement and performance.
It provides strong analytics, engagement surveys and performance management functionality, making it particularly suitable for organisations wanting to understand employee experience at scale.
Best suited to
- Employee engagement
- Performance reviews
- Culture measurement
Considerations
Organisations seeking highly configurable workforce assessments or specialised capability frameworks may require additional tools.
ELMO
ELMO is an Australian HR platform.
Its Performance module includes 360 feedback.
For organisations already using the ELMO ecosystem, this provides a convenient experience.
Best suited to
- Organisations seeking an HR platform
Considerations
ELMO’s 360 feedback is part of an HR platform. Organisations looking for a highly configurable workforce assessment platform may require greater flexibility than standard HR workflows provide.
Employment Hero
Employment Hero combines HR, payroll and performance management for small and medium businesses.
Best suited to
- SMEs
- HR administration
- Goal management
Considerations
Organisations requiring sophisticated capability assessments or configurable workforce surveys may require additional functionality.
Beyond 360 Feedback
Many organisations initially purchase software to conduct leadership 360 feedback.
Over time they often discover they need much more.
Examples include:
- capability assessments
- workforce readiness
- compliance maturity
- leadership capability
- governance audits
- culture surveys
- organisational diagnostics
A configurable assessment platform enables organisations to use one system across multiple assessment requirements.
Which Platform Is Right for Your Organisation?
Your choice depends less on the software itself and more on what you want to achieve.
Configurable workforce assessments and surveys
WorkPlan Insights360 is particularly well suited to organisations wanting to design their own capability assessments, leadership assessments, maturity models, governance reviews and professional PDF reports alongside traditional 360 feedback.
Questions to Ask Before Choosing 360 Feedback Software
Before selecting a platform, consider asking:
- Can we build our own competency or capability framework?
- Can we customise every assessment?
- Can different roles use different questionnaires?
- Can reports be branded with our organisation?
- Can we generate configurable PDF reports?
- Can managers create their own assessments?
- Can we use the platform for more than 360 feedback?
- Can it integrate with our existing HR or learning systems?
- Can the platform support future assessment requirements?
- Can we measure workforce capability as well as collect feedback?
These questions often reveal the difference between a platform designed for one assessment type and one designed to support broader workforce capability.
Choosing a Platform That Can Grow With You
Many organisations begin by looking for a 360 feedback solution.
Over time, they often discover opportunities to measure leadership capability, workforce readiness, organisational maturity and employee experience using the same assessment platform.
Choosing software that can adapt to those future requirements can reduce complexity and provide greater long-term value.
For organisations wanting more than traditional 360 feedback, WorkPlan Insights360 provides a configurable workforce assessment platform that supports leadership development, workforce capability and organisational improvement through one flexible solution.
Looking for more than traditional 360 feedback?
Discover how WorkPlan Insights360 helps organisations create configurable workforce assessments, capability reviews, leadership feedback and professional reports—all aligned to your own frameworks and branding.
Book a demonstration or WorkPlan Insights360 to see how it can complement your existing HR or learning platform.
Frequently Asked Questions
What is 360 feedback software?
360 feedback software enables organisations to gather confidential feedback about an individual from managers, peers, direct reports and, in some cases, customers or other stakeholders. It is commonly used to support leadership development, self-awareness and performance conversations.
Can 360 feedback software be customised?
Some platforms allow organisations to build their own competency frameworks, questionnaires and reports, while others provide more standardised templates. The level of configuration varies significantly between products.
Can 360 feedback software be used for capability assessments?
Yes. Some configurable assessment platforms support both traditional 360 feedback and broader capability assessments, allowing organisations to assess leadership, technical capability, governance, organisational maturity and workforce readiness using the same platform.
Do I need to replace my HR system?
Not necessarily. Some organisations choose a standalone assessment platform that complements their existing HR, learning or performance management systems rather than replacing them.
What should a good 360 feedback report include?
A useful report should present feedback clearly, identify strengths and development opportunities, compare results against competency frameworks where appropriate and support meaningful performance and development conversations.
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