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Not for Profit

Case Study: Not-For-Profit Learning LMS

The Impact

Two integrated projects—one internal and one external—resulted in a revitalised workforce strategy and a pioneering client care model. By combining strategic planning with LMS-driven execution and collaborative innovation, WorkPlan helped this organisation build a sustainable, values-driven future.

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  • RebeccaCEO – Community Services Organisation
    Staff retention has improved since implementing WorkPlan. People feel supported with clear development pathways and ongoing learning opportunities.
  • Rachael, L&D AdministratorGlobal engineering and operational solutions company, South Australia
    When I was assigned to this project to reorganise our company 300+ job profiles and training requirements, I had no prior knowledge of the learning management system. I would not have been able to complete the project without your ongoing assistance and patience.  A very big Thank you!
  • Peter CrockettFounding Partner, 2Inspire International
    I really appreciate your responsiveness to our needs. A wonderful example of genuine client service.
  • David R.Group HR Manager – Manufacturing Sector
    We wanted more than just tick-the-box training. WorkPlan has given us a platform that supports continuous learning and gives managers the tools to coach their teams effectively.
  • BronwynManager, Workforce Capability Unit
    My compliments to Kathleen, Brian and the WorkPlan Team. From the initial building of our Learning Management System to their on-going assistance in optimising its functionality, they have always taken the time to understand our business and provide bespoke solutions that meet our particular needs. They have been a pleasure to work with.
  • James T.Learning & Development Lead – Consulting Firm
    The reporting dashboard is excellent. It gives us real insights into learning progress across teams and helps us align training directly to business goals.
  • Scott M.Operations Competency & Development Manager, APA Group
    WorkPlan’s service, support and collaboration are first-rate. They have always invested the time to understand our requirements and develop solutions that meet our business needs. Furthermore, their team are always very professional, respectful and friendly, and genuinely care about the client relationship. A pleasure to work with.
  • VahnLearning and Development Facilitator
    “I have worked with WorkPlan for about 3 years and I have found their responsiveness to queries and problems that I have encountered along the way to be prompt and knowledgeable. Our consultant has been fantastic providing support when needed and being available to talk or guide us through any issues we may have been experiencing and has been a delight to work with.”
  • HelenLeaning Systems Specialist
    I’ve worked with your products and team for some years now and the first word that comes to mind is professionalism.  The products are reliable and user-friendly and the customer service is second to none.  Always so very prompt, friendly and effective.
  • AmeliaExecutive People & Culture – Community Services Provider
    The ability to blend WorkPlan’s microlearning modules with our own material has transformed how we engage staff. Learning is quicker, easier, and far more relevant.
  • PatriciaManager, Culture and Capability, People and Culture
    I wanted to reach out and personally thank you for your years of exceptional service to us in helping us manage our learning environment. Everyone in our business has always been very complimentary of WorkPlan and the interactions I have had with you have most definitely confirmed their sentiments. We are always grateful for your assistance, guidance and support in helping us to deliver a solution for our staff that meets their learning and development needs.  It is a pleasure working alongside you.
  • JulianSenior Learning Consultant
    I’ve been working as an administrator of WorkPlan LMS’s, across multiple organisations, since 2007 and definitely appreciated the work and effort that WorkPlan puts into their customer service. Their focus on providing timely and clear communication when questions arise, has helped me get the most out of our LMS. WorkPlan are responsive and open and have approached our interactions with a great attitude and a focus on quick problem resolution. Their engagement and consultation when discussing upcoming features and customisations have made me feel valued and has given me a say in shaping our LMS for the future.
  • HannahLearning & Capability Development Specialist | Culture & Capability | People & Culture
    It’s been 2 years of joy and pleasure working with you and the team at WorkPlan. Thank you for your dedicated work. Your customer-oriented mindset, resilience and kindness are greatly appreciated.
  • JulieSenior Project Administrator
    Workplan created an Induction system for the company where I work as the senior project administrator. I was involved from the start in the creation of the system (over 2 years ago) and find Kathleen an absolute pleasure to work with. Nothing is ever to much trouble with Kathleen even attending meetings, helping with issues & organising her team to assist us whilst she was on a family holiday! I highly recommend using Workplan in business solutions.
  • Peter NicholsonLearning Resources Manager, LivCor
    For almost 15 years, WorkPlan have provided reliable support for our online learning and assessment delivery. Throughout this relationship, it has been the helpfulness and expertise of the people who have made it a success. Of all our dealings with IT system technicians, these are and have consistently been the most affable, approachable and courteous people to work with.
  • Andrew 0.HSE Superintendent, Marine Engineering Services
    Appreciate all of your amazing efforts and support An absolute Gem
  • Sarah L.Compliance Manager, City Council
    WorkPlan Learning has streamlined our inductions and compliance reporting. Our team leaders can now track completions instantly, which has made audits so much easier.

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In the spirit of reconciliation WorkPlan acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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