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360 Feedback Surveys

360 Feedback Software for Australian Organisations

WorkPlan helps organisations manage structured 360 feedback, leadership development and capability growth within one connected platform.

Unlike standalone survey tools, WorkPlan connects feedback directly to capability frameworks, development plans, performance conversations and learning activities — helping organisations turn feedback into measurable development outcomes.

Honest Feedback in a Safe Environment

For feedback to be meaningful, people need to feel comfortable sharing their views.

WorkPlan supports both anonymous and identified responses, allowing organisations to design feedback processes that match their culture and objectives. Role-based visibility ensures responses are shared only with authorised participants, helping maintain trust and psychological safety.

When feedback is structured and thoughtfully managed, it encourages reflection, learning and stronger professional relationships across teams.

Flexible Survey Design

Organisations assess leadership, communication and workplace behaviours differently. WorkPlan allows administrators to create structured 360 feedback frameworks aligned to organisational values, leadership models and capability expectations.

360 surveys can include:

• Behaviour-based rating questions
• Open reflection questions
• Leadership competency indicators
• Cultural and values-based feedback
• Development suggestions and comments

Templates can be tailored for leadership reviews, team feedback, project reviews or organisational surveys.

Configurable 360 Feedback Reports

WorkPlan allows organisations to generate configurable PDF reports from 360 feedback surveys, supporting leadership development, coaching conversations and structured performance reviews.

Reports can combine:

  • overall scoring
  • category summaries
  • participant feedback
  • graphical results
  • open-ended responses
  • development insights

Administrators can configure report layouts and structure to suit leadership programs, organisational reviews or client delivery requirements.

This helps organisations turn feedback into practical, shareable development insights.

360 Feedback in Action

 

 

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Peer and Team Feedback

Collect structured feedback from colleagues who work closely with the individual. This provides valuable insight into collaboration, communication and day-to-day behaviours.

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Leadership Feedback from Direct Reports

Leaders gain insight into how their leadership style is experienced by their teams. This supports leadership development and encourages more reflective leadership practices.

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Feedback Connected to Development Plans

Insights from surveys can be linked directly to development goals, learning pathways or coaching activities, ensuring feedback leads to practical growth.

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Self-Assessment and Reflection

Participants can complete self-assessments alongside peer feedback, helping individuals compare their own perceptions with those of others.

Turn Feedback into Development Action

When feedback is connected to capability development, coaching and performance conversations, organisations can support measurable leadership and team improvement.

WorkPlan helps transform feedback into structured development, reflection and continuous improvement.

Frequently Asked Questions about 360 Feedback Surveys

What is a 360 feedback survey?

A 360 feedback survey collects structured feedback about an individual from multiple perspectives, including managers, peers, direct reports and other stakeholders. This helps organisations gain a broader understanding of leadership, communication and workplace behaviours

Is 360 feedback anonymous?

Yes. WorkPlan supports both anonymous and identified feedback models, allowing organisations to choose the approach that best suits their culture and objectives.

How does 360 feedback help leadership development?

360 feedback helps leaders understand how their behaviours and communication are experienced by others. This supports self-awareness, coaching conversations and targeted development planning.

Can 360 feedback be linked to development plans?

Yes. Feedback insights can be connected directly to capability frameworks, development goals, learning pathways and performance conversations within WorkPlan.

Can organisations create their own 360 feedback surveys?

Yes. Administrators can create configurable feedback frameworks using rating questions, open-ended responses, competency indicators, behavioural statements and custom categories.

Can feedback reports be generated as PDFs?

Yes. WorkPlan supports configurable PDF reports that can include scoring summaries, category results, charts, written feedback and development insights.

Can organisations customise feedback report layouts?

Yes. Organisations can configure report layouts and sections to support leadership programs, coaching discussions, performance reviews or client delivery requirements.

Who can participate in a 360 feedback survey?

Participants may include managers, peers, direct reports, project leaders, mentors, coaches or other stakeholders involved in the individual’s work.

Can 360 feedback support coaching and mentoring programs?

Yes. Feedback insights can be used to guide coaching conversations, mentoring activities and leadership development initiatives.

How does WorkPlan help manage feedback confidentiality?

WorkPlan uses role-based permissions and configurable visibility settings to ensure feedback is shared only with authorised participants and administrators.

  • JulianSenior Learning Consultant
    I’ve been working as an administrator of WorkPlan LMS’s, across multiple organisations, since 2007 and definitely appreciated the work and effort that WorkPlan puts into their customer service. Their focus on providing timely and clear communication when questions arise, has helped me get the most out of our LMS. WorkPlan are responsive and open and have approached our interactions with a great attitude and a focus on quick problem resolution. Their engagement and consultation when discussing upcoming features and customisations have made me feel valued and has given me a say in shaping our LMS for the future.
  • James T.Learning & Development Lead – Consulting Firm
    The reporting dashboard is excellent. It gives us real insights into learning progress across teams and helps us align training directly to business goals.
  • Rachael, L&D AdministratorGlobal engineering and operational solutions company, South Australia
    When I was assigned to this project to reorganise our company 300+ job profiles and training requirements, I had no prior knowledge of the learning management system. I would not have been able to complete the project without your ongoing assistance and patience.  A very big Thank you!
  • Peter NicholsonLearning Resources Manager, LivCor
    For almost 15 years, WorkPlan have provided reliable support for our online learning and assessment delivery. Throughout this relationship, it has been the helpfulness and expertise of the people who have made it a success. Of all our dealings with IT system technicians, these are and have consistently been the most affable, approachable and courteous people to work with.
  • BronwynManager, Workforce Capability Unit
    My compliments to Kathleen, Brian and the WorkPlan Team. From the initial building of our Learning Management System to their on-going assistance in optimising its functionality, they have always taken the time to understand our business and provide bespoke solutions that meet our particular needs. They have been a pleasure to work with.
  • VahnLearning and Development Facilitator
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  • AmeliaExecutive People & Culture – Community Services Provider
    The ability to blend WorkPlan’s microlearning modules with our own material has transformed how we engage staff. Learning is quicker, easier, and far more relevant.
  • Scott M.Operations Competency & Development Manager, APA Group
    WorkPlan’s service, support and collaboration are first-rate. They have always invested the time to understand our requirements and develop solutions that meet our business needs. Furthermore, their team are always very professional, respectful and friendly, and genuinely care about the client relationship. A pleasure to work with.
  • PatriciaManager, Culture and Capability, People and Culture
    I wanted to reach out and personally thank you for your years of exceptional service to us in helping us manage our learning environment. Everyone in our business has always been very complimentary of WorkPlan and the interactions I have had with you have most definitely confirmed their sentiments. We are always grateful for your assistance, guidance and support in helping us to deliver a solution for our staff that meets their learning and development needs.  It is a pleasure working alongside you.
  • Sarah L.Compliance Manager, City Council
    WorkPlan Learning has streamlined our inductions and compliance reporting. Our team leaders can now track completions instantly, which has made audits so much easier.
  • RebeccaCEO – Community Services Organisation
    Staff retention has improved since implementing WorkPlan. People feel supported with clear development pathways and ongoing learning opportunities.
  • HelenLeaning Systems Specialist
    I’ve worked with your products and team for some years now and the first word that comes to mind is professionalism.  The products are reliable and user-friendly and the customer service is second to none.  Always so very prompt, friendly and effective.
  • HannahLearning & Capability Development Specialist | Culture & Capability | People & Culture
    It’s been 2 years of joy and pleasure working with you and the team at WorkPlan. Thank you for your dedicated work. Your customer-oriented mindset, resilience and kindness are greatly appreciated.
  • JulieSenior Project Administrator
    Workplan created an Induction system for the company where I work as the senior project administrator. I was involved from the start in the creation of the system (over 2 years ago) and find Kathleen an absolute pleasure to work with. Nothing is ever to much trouble with Kathleen even attending meetings, helping with issues & organising her team to assist us whilst she was on a family holiday! I highly recommend using Workplan in business solutions.
  • David R.Group HR Manager – Manufacturing Sector
    We wanted more than just tick-the-box training. WorkPlan has given us a platform that supports continuous learning and gives managers the tools to coach their teams effectively.
  • Peter CrockettFounding Partner, 2Inspire International
    I really appreciate your responsiveness to our needs. A wonderful example of genuine client service.
  • Andrew 0.HSE Superintendent, Marine Engineering Services
    Appreciate all of your amazing efforts and support An absolute Gem

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+61 3 9752 5651

 

In the spirit of reconciliation WorkPlan acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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