Ebook Library

The Consultants Guide to Engagement

This book is designed to provide consultants of any type an easy to use reference to build a systematic client engagement process for themselves or for an entire firm.

Ebook

How to Create a Compelling Business Case for Your LMS

I am passing on information and ideas that has been collected over many years as a developer of learning management systems.

Ebook

  • BronwynManager, Workforce Capability Unit
    My compliments to Kathleen, Brian and the WorkPlan Team. From the initial building of our Learning Management System to their on-going assistance in optimising its functionality, they have always taken the time to understand our business and provide bespoke solutions that meet our particular needs. They have been a pleasure to work with.
  • HelenLeaning Systems Specialist
    I’ve worked with your products and team for some years now and the first word that comes to mind is professionalism.  The products are reliable and user-friendly and the customer service is second to none.  Always so very prompt, friendly and effective.
  • Peter NicholsonLearning Resources Manager, LivCor
    For almost 15 years, WorkPlan have provided reliable support for our online learning and assessment delivery. Throughout this relationship, it has been the helpfulness and expertise of the people who have made it a success. Of all our dealings with IT system technicians, these are and have consistently been the most affable, approachable and courteous people to work with.
  • JulianSenior Learning Consultant
    I’ve been working as an administrator of WorkPlan LMS’s, across multiple organisations, since 2007 and definitely appreciated the work and effort that WorkPlan puts into their customer service. Their focus on providing timely and clear communication when questions arise, has helped me get the most out of our LMS. WorkPlan are responsive and open and have approached our interactions with a great attitude and a focus on quick problem resolution. Their engagement and consultation when discussing upcoming features and customisations have made me feel valued and has given me a say in shaping our LMS for the future.
  • Rachael, L&D AdministratorGlobal engineering and operational solutions company, South Australia
    When I was assigned to this project to reorganise our company 300+ job profiles and training requirements, I had no prior knowledge of the learning management system. I would not have been able to complete the project without your ongoing assistance and patience.  A very big Thank you!
  • VahnLearning and Development Facilitator
    “I have worked with WorkPlan for about 3 years and I have found their responsiveness to queries and problems that I have encountered along the way to be prompt and knowledgeable. Our consultant has been fantastic providing support when needed and being available to talk or guide us through any issues we may have been experiencing and has been a delight to work with.”
  • Peter CrockettFounding Partner, 2Inspire International
    I really appreciate your responsiveness to our needs. A wonderful example of genuine client service.
  • JulieSenior Project Administrator
    Workplan created an Induction system for the company where I work as the senior project administrator. I was involved from the start in the creation of the system (over 2 years ago) and find Kathleen an absolute pleasure to work with. Nothing is ever to much trouble with Kathleen even attending meetings, helping with issues & organising her team to assist us whilst she was on a family holiday! I highly recommend using Workplan in business solutions.

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