Mining Industrial LMS | Compliance & Training

Case Study: Dalrymple Bay Coal Terminal Pty Ltd (DBCT)

Client Since: 2010

Sector: Heavy Industry / Port Operations

Employees & Contractors Supported: 4,000+

Case Study: Dalrymple Bay Coal Terminal Pty Ltd (DBCT)

Client Since: 2010

Sector: Heavy Industry / Port Operations

Employees & Contractors Supported: 4,000+

Overview of Engagement

Since 2010, WorkPlan has partnered with Dalrymple Bay Coal Terminal Pty Ltd (DBCT) to implement and support a comprehensive learning and compliance solution via our Learning Management System (LMS). Over this long-standing relationship, we have delivered tailored consultancy, platform enhancements, and strategic workforce development support to meet the evolving operational and compliance needs of the organisation.

Overview of Engagement

Services Delivered

Learning Management System Implementation: Deployed and continuously enhanced a custom-configured LMS supporting DBCT’s diverse workforce of over 4,000 employees and contractors.
Competency Framework Development: Designed and implemented a detailed Job Title Competency Matrix covering 100+ job titles and over 50 competency and course requirements per role.
Custom Workflows: Developed a contractor administrator workflow to streamline contractor onboarding and compliance tracking.
Custom Development: Delivered custom authentication, bespoke reporting, and automated data exports to integrate with DBCT’s existing systems.
Consulting & Strategy: Provided extensive consulting for:
- Mapping competencies to job roles
- Learning and compliance framework design
- Training plan development
- Development and implementation of training policies and procedures
- Training material creation

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Key Achievements

Maintained a trusted partnership for over 14 years, adapting solutions to new leadership, regulatory changes, and evolving business priorities.
Enabled DBCT to maintain a proactive compliance culture with tools that support both internal teams and external contractor management.
Mitigated change-related risks through continuous engagement and collaborative project planning with new personnel and leadership teams.

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Services Delivered

Learning Management System Implementation: Deployed and continuously enhanced a custom-configured LMS supporting DBCT’s diverse workforce of over 4,000 employees and contractors.
Competency Framework Development: Designed and implemented a detailed Job Title Competency Matrix covering 100+ job titles and over 50 competency and course requirements per role.
Custom Workflows: Developed a contractor administrator workflow to streamline contractor onboarding and compliance tracking.
Custom Development: Delivered custom authentication, bespoke reporting, and automated data exports to integrate with DBCT’s existing systems.
Consulting & Strategy: Provided extensive consulting for:
- Mapping competencies to job roles
- Learning and compliance framework design
- Training plan development
- Development and implementation of training policies and procedures
- Training material creation

Key Achievements

Maintained a trusted partnership for over 14 years, adapting solutions to new leadership, regulatory changes, and evolving business priorities.
Enabled DBCT to maintain a proactive compliance culture with tools that support both internal teams and external contractor management.
Mitigated change-related risks through continuous engagement and collaborative project planning with new personnel and leadership teams.

Chat with Us

Are you ready to take your business to another level?

Contact us today

Head Office
1300 726 708
+61 7 3220 2229

Melbourne Office
+61 3 9752 5651

In the spirit of reconciliation WorkPlan acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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Overview of Engagement

Overview of Engagement

Services Delivered

Key Achievements

Services Delivered

Key Achievements

Are you ready to take your business to another level?

Contact us today

Head Office
1300 726 708
+61 7 3220 2229

Melbourne Office
+61 3 9752 5651

Fill in this form and we will send you a link to download the WorkPlan Strategy Program.

Simply check your inbox for an email from us with your download link.

Learning works best when it’s

connected to performance

Download the NFP Brochure

Case Study: Heavy Industry / Coal Export Terminal

Overview of Engagement

Overview of Engagement

Services Delivered

Key Achievements

Services Delivered

Key Achievements

Are you ready to take your business to another level?

Contact us today

Head Office 1300 726 708 +61 7 3220 2229

Melbourne Office +61 3 9752 5651

Fill in this form and we will send you a link to download the WorkPlan Strategy Program.

Simply check your inbox for an email from us with your download link.

Learning works best when it’s

connected to performance

Download the NFP Brochure

Head Office
1300 726 708
+61 7 3220 2229

Melbourne Office
+61 3 9752 5651