Online Training Courses

Safety and Wellbeing

WorkPlan Learning has features to track annual safety and wellbeing with configurable notifications settings. Use our off the shelf courses and create your own.

• Conflict of Interest
• Dealing with Workplace Bullying
• Fire Safety in the Workplace
• Food Safety for Food Handlers
• Respect@Work
• Understanding and Responding to Domestic and Family Violence in the Workplace
• Workplace Health and Safety
• Workplace Violence Training

Team Leadership

Good team building skills inspire teams to work together more effectively. Good teams are thought-provoking, inspirational, and practical.

• Team Management Fundamentals
• Delegating Tasks
• Developing Your Team
• Performance Management
• Letting an Employee Go
• Managing Remote Teams
• Motivating Your Team
• New Manager
• Resolving Conflict
• Team Culture
• Team Dynamics

Sales

Our sales learning modules will give you the fundamentals of sales and advanced topics of presentation skills & sales psychology.

• Sales Fundamentals
• Building Relationships in Sales
• Prospecting
• Handling Objections
• Presenting Your Solution
• Sales Psychology
• Closing the Deal
• Sales Leadership and Management

Career Development

Learn to assess your strengths, develop your career aspirations, have positive working relationships and overcome workplace challenges.

• Assessing Your Strengths and Skills
• Driving Your Career
• Mentoring in the Workplace
• Networking
• New Professional
• Overcoming Workplace Challenges
• Professional Etiquette
• Working Relationships

Change Management

Learn to assess your strengths, develop your career aspirations, have positive working relationships and overcome workplace challenges.

• Change Management Fundamentals
• The Change Management Process
• Change Management Models
• Communicating Change
• Managing Change in Times of Crisis
• Leading Through Change

Communication

Strengthen your skills and techniques to effectively communicate to productive teamwork, decision making, and problem-solving.

• Communication Fundamentals
• Difficult Communication Situations
• Empathy
• Meetings
• Negotiation and Persuasion
• Presentations
• Verbal Communication
• Writing Well

Critical Thinking

Our critical thinking courses cover the key components of the critical thinking process, reasoning and information literacy to build and strengthen your critical thinking skills.

• Critical Thinking Fundamentals
• Critical Thinking in the Workplace
• Critical Thinking and Information Literacy

Customer Service

With our courses, learn customer communication basics and service skills, how to be culturally sensitive, deal with difficult customers and manage and work in team environments.

• Customer Service Fundamentals
• Customer Communication Basics
• Cultural Sensitivity in Customer Service
• Customer Service Skills
• Customer Communication Channels
• Difficult Customer Service Situations
• Customer Service Team Management

Ethics

Learn about the importance and value of ethics in your workplace, ethical decision making and how to address ethical issues.

• Business Ethics
• Employee Ethics
• Leadership Ethics

Health and Wellness

Our courses in health and wellness provide information to ensure a healthier work environment. Learn how to protect yourself, deal with difficult life events, mental health and well-being.

• Positive Psychology in the Workplace
• 3 Desk Stretches to Instantly Improve Your Day
• 5-Day Challenge to Improve Your Mental Health
• Dealing with difficult emotions or life events
• Exercise
• Forming Health Habits
• How to Protect Yourself from COVID-19
• Mental Health Awareness in the Workplace
• Positive Psychology Fundamentals
• The Basics of Nutrition

Human Resources

Managing your people is key to successful organisations. Our courses in human resources provide a full range of information including diversity, bullying, unconscious bias, interviewing, talent management and wellness.

• Anti-Discrimination and Harassment
• Diversity, Inclusion, and Belonging
• Human Resources Fundamentals
• Interviewing
• Retirement Planning
• Talent Management
• Unconscious Bias
• Workplace Well-Being

Leadership

Learn leadership fundamentals and the different styles of leadership to boost the performance of your team and your organisation. Enhance your self-awareness, empathy and social skills to increase your emotional intelligence.

• Leadership Fundamentals
• Crisis Management
• Emotional Intelligence (EQ)
• Leadership Styles

Marketing

Take advantage of our courses and learn the marketing strategies to boost sales. Target your marketing efforts to reach your audience with the right approach and methods. You will see an increase in sales and achieve overall success.

• Marketing Fundamentals
• Brand Identity and Strategy
• Content Marketing
• Customer and Market Research
• Email Marketing
• Marketing Analytics
• Paid Advertising
• Product Marketing
• Search Engine Optimisation
• Social Media Marketing
• Website Marketing

NDIS

Support NDIS workers to better support people with disability and to understand obligations under the NDIS Code of Conduct. Improve capability and compliance with the NDIS Quality and Safeguards Framework.

• NDIS New Worker Induction
• NDIS Quality and Safety Compliance Program Fundamentals
• Quality, Safety and You
• Supporting Effective Communication as NDIS Worker
• Supporting Safe and Enjoyable Meals

The Next Big Idea Club

These courses give you insights from the most essential non-fiction books with video learning from the authors included in the Next Big Idea Club.

Organisational Culture

Managing your people is key to successful organisations. Our courses in human resources provide a full range of information including diversity, bullying, unconscious bias, interviewing, talent management and wellness.

• Cultural Competence
• Inclusion and Respect
• Inclusive Communication

Problem Solving

Problem Solving is a critical skill needed by everyone in your personal and professional life. Learn to identify problems and their cause, prioritise, choose the options for a solution, execute a solution.

• Problem Solving Fundamentals
• Problem-Solving in the Workplace
• Steps to Problem-Solving
• Advanced Problem-Solving

Project Management

Project management skills will give you a competitive advantage to deliver consistent results, reduce costs, provide better stakeholder satisfaction. Deliver your projects on time and on budget.

• Project Management Fundamentals
• Project Change Management
• Project Communications
• Project Frameworks
• Project Improvement
• Project Reporting
• Project Scheduling
• Project Scope Management

Resilience

Develop resilience and lead your business to success. Our courses on resilience will benefit your business in so many ways – making people more motivated, capable of dealing with change, improves employees’ overall health.

• Resilience Fundamentals
• Building Career Resilience
• Emotional and Physical Resilience
• Leadership and Resilience
• Thriving Through Challenges

Security Awareness

Get the critical training to understand cyber security threats and how to avoid them. Our training courses provide easy to follow best practice procedures to follow to reduce risk and keep secure in an online environment.

• How to Protect Your Data
• Online Security Fundamentals
• Social Engineering

Social Housing

• Introduction to Social Housing
• Looking after your Property (for tenants)
• What you need to know for a sustainable tenancy (for tenants)

Stress Management

When you implement stress management skills and techniques, you can learn to control or reduce emotion and physical impacts of stress. Learn to more effectively manage stress to be healthier, happier and more productive.

• Stress Management Fundamentals
• Strategies to Relieve Stress
• Stress and Work Performance
• Stress Relief Exercises

Time Management

Increase your productivity and efficiency with our time management courses. Learn step by step how to prioritise, set goals, and make time-based decisions effectively. Become more efficient and productive in the workplace.

• Time Management Fundamentals
• Focus and Concentration
• Goal Setting
• Overcoming Time Management Challenges