FAQ Frequently Asked Questions for WorkPlan Learning
The Collaborative Learning Platform
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FAQs-2024

WorkPlan Learning
The Collaborative Learning Platform

What is Collaborative Learning?

Collaborative learning occurs in the natural flow of work. It is bottom up, democratised, relevant and responsive and focussed on impact. Collaborative Learning harnesses the collective knowledge of colleagues and peers, to learn, share ideas and innovate to achieve company and team goals.

What makes WorkPlan Learning different from other LMS's on the market?

WorkPlan Learning LMS has several features that make it different from other learning management systems on the market. WorkPlan Learning LMS is a modern, secure LMS that reflects our design focus on simplicity and ease of use. From the ground up, we designed WorkPlan Learning LMS as a strategic enablement tool that links learning and knowledge to strategic goals and team objectives. Unlike other learning management systems, WorkPlan Learning has in-built flexibility to support a range of business use cases including compliance, onboarding, coaching & mentoring and performance management.  WorkPlan Learning LMS has a loyal base of consultants, coaches, and training companies using the platform to engage their clients, monetise their intellectual property and grow their businesses.

How does WorkPlan Learning support scalability as our organisation grows?

WorkPlan Learning LMS is easily scalable as you grow your organisation or client community. People management in WorkPlan Learning offers a one-step member import feature that includes the primary settings to get people in the LMS and ready to go. WorkPlan Learning also includes sub-domains to simplify people management and reflect your organisational structure or your clients, depending in how you are planning to use WorkPlan Learning.

What is your approach to customer support, and what kind of training and onboarding do you offer?

Support for  WorkPlan Learning  is provided by our team in Brisbane and Melbourne, Australia.

WorkPlan Learning LMS includes a comprehensive catalogue of training videos to help you achieve maximum benefit from your LMS. We also offer and recommend some intitial training to help you get off to a good start. You may also choose to engage one of our experienced consultants to help you achieve success in key areas such as, developing strategy, designing learning programs, LMS configuration and change management.

How often is WorkPlan Learning updated, and how do you incorporate customer feedback into product development?

Our software development team typically releases one or two updates per month. These updates are fully tested prior to release. Our clients receive notifications of the updates and we are available to help you understand how these updates can support your use of the LMS.

We encourage our clients to contribute ideas for further development of WorkPlan Learning LMS. We regularly include client ideas into our development. We assess every client suggestion against our roadmap, suitability for the broader client community and the frequency of the same or similar suggestion made by other clients.

What security measures are in place to protect our data and ensure compliance with regulations?

The WorkPlan team have data privacy and security top of mind. We include security in our board meetings and bi-weekly development meetings. Our software team adhere to the published best practices in coding in the Angular framework. WorkPlan Learning LMS is hosted in Australia at Microsoft Data Centres on the Azure platform. Our clients benefit from the best in breed security offered by Microsoft Data Centres.

What is the typical implementation timeline for WorkPlan Learning, and what resources do you provide during this process?

WorkPlan Learning can be implemented in a few days depending on your business requirements.

You have the choice of implementing WorkPlan Learning LMS yourself, however most clients choose to have our experts help out with training and configuration.  We will give you an accurate estimate of your implementation timeline based on our 20+ year implementation experience..

What are the benefits of using WorkPlan Learning over a traditional LMS, sharepoint or a WIKI?

WorkPlan Learning is designed to build engagement and productivity in an organisation. It achieves this by linking information, learning and content to strategic goals and team objectives. WorkPlan Learning is not a top-down management system, rather it supports bottom-up sharing of ideas, innovation, skills and best practices. WorkPlan Learning is used by companies to engage both internal and external audiences. WorkPlan Learning tracks learning, system usage, engagement and other key metrics with an analytics tool.

How customisable is WorkPlan Learning to fit our specific needs, branding, and workflows?

We designed flexibility into WorkPlan Learning LMS. Our content management structures are unique and provide far more flexible options for learning delivery than other learning management systems. We have also included features to support collaboration, coaching and knowledge sharing. You can brand WorkPlan Learning LMS with your logo, login image, GUI colours, homepage messaging, external links, and the inclusion of images across the LMS to make the user experience highly engaging.

What are the pricing models for WorkPlan Learning, and are there any hidden costs we should be aware of?

WorkPlan has clear and simple pricing models for the WorkPlan Learning LMS based on the number of active members. You can view our pricing models here.  WorkPlan Learning LMS is provided as a Software as a Service. All tools and features are included and there are no additional or hidden costs.

Additional costs may include training and consulting services that you choose to engage at any time.

Per course pricing for training organisations is available upon request.

Where is WorkPlan Learning hosted?

WorkPlan Learning  is cloud-based and fully hosted in Australia. All data remains in Australia. We offer hosting in other locations upon request from customers.

Are you ready to take your business to another level?

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Head Office
1300 726 708
+61 7 3220 2229

Melbourne Office
+61 3 9752 5651

 

In the spirit of reconciliation WorkPlan acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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