Brian Clark, WorkPlan Director, explains how you can most effectively capture and share skills in your workplace.
One of the workforce trends we saw in large firms was the inability to meet people’s needs to capture and share specific work-based skills and knowledge. This was obvious some years ago but the trigger that lifted this to the attention of executive leadership was the entry of workers in what some like to label the ‘millennial’ and subsequent ‘gen z’ generations. These workers and subsequent generations are educated with fast access to information accessible when needed. Gen Z is particularly adept at sharing content and have this expectation when entering the workforce.
As the workforce percentage of Generation Z increases, organisations will need to adapt their workplace to meet the expectations and attract these people. Areas that need to be addressed include workplace practices, digital tools, work flexibility and training.
Supporting the Learning Needs of Younger Workers with Collaborative Strategies
I see collaborative learning as the way organisations can support these younger workers to learn quickly from peers and colleagues as well share their skills and ideas with colleagues, clients, and other stakeholders within a secure environment. This is one reason we developed WorkPlan Learning for the modern workforce.
When we designed WorkPlan Learning, we included the simple ability to link learning to strategy and team objectives. I believe learning is a critical element in strategy and an organisations ability to execute its strategy. This helps people, particularly newer entrants to the workforce, to gain a sense of purpose in their work and support the vision of the organisation.
Low-cost Way of Capturing Knowledge and Skills
The collaborative learning strategy of capturing the collected knowledge and skills within an organisation is low cost, simple and delivers flow-on impacts with improved relationships and culture. You no longer need to spend hours and engage others to develop costly online learning courses that are usually too long, too complex, and generic.
The collaborative learning strategy needs little more than capturing screencasts, creating videos with mobile phones, and adding other resources like checklists, presentations, documents or any other supporting material relevant to the skills training.
Benefits of a Collaborative Learning Strategy
Among the many benefits of a collaborative learning strategy is the improved transfer achieved in onboarding programs and the collection and retention of the shared knowledge the organisation has but rarely documented. Collaborative learning provides an ideal way to recognise people for their contribution and encourage thought leadership for those people seeking to build their knowledge and capabilities.
Personal Growth Mapping can be an essential strategy to elevate your team leadership capabilities. Personal Growth Mapping is a continuous journey of self-improvement. By committing to growth mapping your team leadership skills, you not only enhance your own capabilities but also inspire and uplift your entire team. To help you get started, WorkPlan offers a set of 11 growth mapping surveys covering all aspects of team leadership absolutely free.
These six strategies are a great start to being an effective Sales Team Manager. You can get started by creating an action plan to put these strategies into action.
WorkPlan has an extensive catalogue of online Sales Training modules to help you develop as a sales professional. Our Sales Leadership and Management Program is comprehensive and includes 12 learning modules.
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In the spirit of reconciliation WorkPlan acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.